Monday to Friday
10:00 AM to 11:00 PM KST
Korean Standard Time (UTC+9)
Saturday
10:00 AM to 5:00 PM
Full support available
Sunday
Closed
OFM orders are processed
Global Coverage
Our extended hours ensure coverage across major time zones
Asia-Pacific
Full daytime coverage for customers in Japan, China, Singapore, and Australia
Europe & Middle East
Morning to afternoon coverage for UK, EU, and Middle East
Americas
Evening to morning coverage for US, Canada, and South America
Support Hours by Location
Our Monday to Friday support hours (10:00 to 23:00 KST) in your local time
| City / Country | Local Hours (Mon to Fri) | Timezone |
|---|---|---|
| π Americas | ||
| New York, USA | 20:00 to 09:00 (next day) | EST (UTC-5) |
| Los Angeles, USA | 17:00 to 06:00 (next day) | PST (UTC-8) |
| Toronto, Canada | 20:00 to 09:00 (next day) | EST (UTC-5) |
| SΓ£o Paulo, Brazil | 22:00 to 11:00 (next day) | BRT (UTC-3) |
| π Europe & Middle East | ||
| London, UK | 01:00 to 14:00 | GMT (UTC+0) |
| Paris / Berlin | 02:00 to 15:00 | CET (UTC+1) |
| Dubai, UAE | 05:00 to 18:00 | GST (UTC+4) |
| π Asia-Pacific | ||
| Seoul, South Korea | 10:00 to 23:00 | KST (UTC+9) |
| Tokyo, Japan | 10:00 to 23:00 | JST (UTC+9) |
| Singapore / Hong Kong | 09:00 to 22:00 | SGT (UTC+8) |
| Sydney, Australia | 12:00 to 01:00 (next day) | AEDT (UTC+11) |
Best Times to Contact Us
- Americas: Evening hours or early morning
- Europe/Middle East: Early morning to mid-afternoon
- Asia-Pacific: Anytime during regular business hours
Quick Reference
Times shown are approximate and may vary slightly due to daylight saving changes in your region. Korean Standard Time does not observe daylight saving time.
Response Times
During Business Hours
Same Day
After Hours & Weekends
Next Business Day
Maximum Response Time
Within 24 Hours
Holiday Notice
Our business hours may be adjusted during Korean national holidays. We'll post advance notice on our website and email active customers.
Need Support?
Contact us during business hours for fast support